In-services. We all know the importance of training our staff, keeping them updated and communicating regularly. If you are like me,
You swear you just had an in-service recently, go back to your records, and time has flown by. Could that last documented in-service really have been that long ago?
How can you make your in-service documentation better? (more…)
I recently worked with a facility that used red allergy bands they had
sharpie markered with each patient’s allergies. They get kudos for patient
safety, but it was definitely not the most efficient practice.
I could just see the staff going through each chart, writing the list of
allergies on each band, and placing it on the chart to later place on the
patient for surgery.
The process offered an opportunity to consider patient identification in
We all know to use two identifiers to check to make sure we have the
right patient. However, is the person who places the identification band
on the patient requesting that the patient verify the information is correct
prior to placement? It is much easier and safer to correct before placing
the band on the patient.
Are staff are remembering to look at the identification band and having the
patient state the information? We all know how agreeable patients can be
after a little Versed. Check out the process in your facility. The result of
the observation can provide a nice quality study to boot.
Where do you look to verify allergies? Since allergies need to be part
of the pre-operative assessment, it is a good idea to have one common
space in the medical record that everyone references to verify allergies.
Paper records often allow for several locations where allergies are
documented, and updates may get missed.
In case you were wondering, the facility that was using the sharpie the
red band method has updated their process to use color coded bands with
patient identification stickers. Those without allergies get white bands,
and those with get red bands. Everyone gets asked about allergies, but
the red band provides an alert.
They also use a yellow band on extremities that cannot be used (ie:
mastectomy, shunt), so that there is a clear indication not to use the
limb for interventions. I loved this idea. The process adds to the
patient’s safety and clearly identifies the issue if missed in hand-off
Take a quick second look at your policy, make sure it matches your
process by doing an observation, and document the task as a quality study
to report to your board. You’ll either have confidence that everyone is
doing a great job, or you may shore up your processes. You may even
retire a sharpie or two.