The Daily Adventures of Managing Surgery

Tag: OR

Six things I would love to tell my patients…..

Six things I would love to tell my patients…..

Interacting with patients and their families can be very rewarding. Most are kind, grateful for the care we provide, and responsive to our instructions. Effectively communicating with patients can sometimes be challenging, and patients may say and do things that add to these challenges. Here are six […]

Hospital transfers and the new Medicare rules…

Hospital transfers and the new Medicare rules…

When we have to facilitate a hospital transfer, we have to shift into high gear.  Not only do we have to ensure a safe and smooth patient transition, we have to re-route other facility operations as we shift focus, all while being concerned for our […]

The day I met Jeff Foxworthy by my surgery center

The day I met Jeff Foxworthy by my surgery center

image

A couple of years ago, I was getting ready for a busy day at my surgery center.  I got up showered, dressed, ran out the door got to work, and got in my scrubs.  It was one of those early mornings that taking the extra early minute was given to that cup of coffee, and not a lot of personal prep.

As a working manager, dressing up as you know is not always part of the job, but it wasn’t even on the list on this particular day.  Not even mascara.  Hair dried by the windows down method.  You get the idea.  I hit the ground running, and, when I got a minute to catch my breath, I ducked out to the building cafe to grab a bagel.

As I waited my turn…I noticed the guy in front of me.  He looked familiar.  Then it hit me.  So, in my my finest moment (not), I came up with the best thing to say I could think of…

“You look just like Jeff Foxworthy!  Yup! Genius, right?

So he responds…”well hell, I’d rather look just like Brad Pitt!” (more…)

Check your dance moves…

Check your dance moves…

I once had a conversation with a surgeon about his frustration with a hospital due to  slow turnover.  He lamented that, at worst, it could be an hour or more.  He shared that their process included a turnover team that came in for both the […]

Don’t make me turn this Operating Room Around!

Don’t make me turn this Operating Room Around!

  Yes, I have actually said this. I did so in a kidding manner, but when I did, I truly felt it. I am sure that there are times where you may have felt this way as well.  It may be due to staff needing […]

Sharing the Hats: Delegating those non-patient care tasks.

Sharing the Hats: Delegating those non-patient care tasks.

 

We have all heard it before: The key to effective management is delegation. But, if you are like me, sometimes it’s hard to let go. What if the ball gets dropped? The problem is that either can’t get it all done well, or worse, we trust it’s getting done and it’s not. If we take a team approach to all those jobs and documents we need to maintain, where each team member has clearly assigned roles, documents their activities, and reports at monthly scheduled facility meetings, delegation may just work.

Here are some “hats” you may want to put on key staff members.

(more…)

Starting Cases on time: Don’t let the pans soak…

Starting Cases on time: Don’t let the pans soak…

      We can’t always get the surgeon there on time, but we can take steps to make sure we are ready when they get there.  Here are a few tips that may help all that dirty work seem a little easier and off […]

Preventing those High Noon Standoffs-making sure our policies work

Preventing those High Noon Standoffs-making sure our policies work

  We know that a facility’s policies are considered the “laws” of the center. Not completely unlike the days of the Wild West, they provide a framework for the orderly operations of the facility, instead of what can feel like a battle at sundown with […]