Tag: administration

Sometimes we can be a little tone deaf…

Sometimes we can be a little tone deaf…

  Do you know how some days just take on a vibe of their own? Like the days when everyone is working together as a team, smiles are all around, the cases are all going great and the patients all happy and kind?  Or those […]

Patient Satisfaction…tips to keeping patients happy

Patient Satisfaction…tips to keeping patients happy

We’ve all been there. We work hard to do everything right for our patients to ensure their safety, provide care in an efficient and timely manner and leave them with a positive impression. When we get their satisfaction survey back, we learn that they felt […]

Hospital transfers and the new Medicare rules…

Hospital transfers and the new Medicare rules…

When we have to facilitate a hospital transfer, we have to shift into high gear.  Not only do we have to ensure a safe and smooth patient transition, we have to re-route other facility operations as we shift focus, all while being concerned for our […]

They say you can’t go home again…

They say you can’t go home again…

  I am writing my blog this week as I sit in an old friend’s breakfast restaurant drinking coffee in the town where I grew up.  I came here for a long weekend to visit some great friends. It has been nostalgic driving down the streets where I […]

The Driveway Incident and the school of hard knocks…

The Driveway Incident and the school of hard knocks…

I have a confession…I am a car girl.  I love cars, especially muscle cars.  If I win the lottery, I will buy a 60’s model GTO.  My current car isn’t  my dream car, but it is a beautiful color blue, and I treat it lovingly. […]

I just love writing, reviewing, and revising policies…said no one ever!

I just love writing, reviewing, and revising policies…said no one ever!

  If you are anything like me, policy review and revision is something I tend to dread. Sometimes, there is an exhaustive thick policy book that rivals War and Peace. Sometimes, there are several books that have been divided up by category.  Always, no matter […]

Don’t make me turn this Operating Room Around!

Don’t make me turn this Operating Room Around!

  Yes, I have actually said this. I did so in a kidding manner, but when I did, I truly felt it. I am sure that there are times where you may have felt this way as well.  It may be due to staff needing […]

Sharing the Hats: Delegating those non-patient care tasks.

Sharing the Hats: Delegating those non-patient care tasks.

  We have all heard it before: The key to effective management is delegation. But, if you are like me, sometimes it’s hard to let go. What if the ball gets dropped? The problem is that either can’t get it all done well, or worse, we trust […]

Starting Cases on time: Don’t let the pans soak…

Starting Cases on time: Don’t let the pans soak…

      We can’t always get the surgeon there on time, but we can take steps to make sure we are ready when they get there.  Here are a few tips that may help all that dirty work seem a little easier and off […]

Nursing school lessons that stuck…if it’s not charted…

Nursing school lessons that stuck…if it’s not charted…

  One of the first things I learned in nursing school, after I put on that embarrassing apron thing over my crisp new white uniform, and after learning bed making (do they still teach that?) and hand washing, was that if its not documented, it’s […]