The Daily Adventures of Managing Surgery

Leadership

We interrupt our regular blog post….

To my blog readers: I had planned on sending a blog to you about surgical leadership this week…but couldn’t.  You see, my family lives in Houston.  My mom, stepdad, brother, sister-in-law and nephew…are all there.  I have been feeling both distracted and helpless all week […]

My recent plumbing challenge… and what it taught me about time management.

I had a recent shower plumbing problem that was causing bathroom sharing woes in my household. I decided to hire a handyman who had done work for me in the past.  I trusted he would do a great job as at a reasonable price. I […]

Helping you prepare for emergency prep compliance: practical ways to communicate in an emergency, and build your Alternate Communication Plan

  It’s hard to think about “alternate” communication.  We are always communicating.  We are constantly receiving texts, emails, and phone calls.  Now CMS wants us to have an alternate plan, when we can barely keep up with regular communication. If you consider, however, as much […]

10 Things I wish I had learned as a Leadership Newbie

10 Things I wish I had learned as a Leadership Newbie

If you remember when you were a leadership newbie (or if you are), did you have a mentor to show you the ropes, or were you “baptized by fire”? I was recently discussing the challenges I faced as a new ASC leader with a colleague. […]

My top 10 infection control survey blunders…they may be yours too!

My top 10 infection control survey blunders…they may be yours too!

I have the privilege of assisting surgical facilities prepare for surveys.  I have seen countless wonderful, clean, well prepared centers where I would feel confident in having surgery or taking a loved one for surgery. Even in the most pristine facilities, there is sometimes an […]

How I survived my recent unannounced State Survey

How I survived my recent unannounced State Survey

  I trust you know the drill….you are sitting at your desk, working away, dealing with the issues of the day, and your front office staffer comes to your doorway with a business card in hand.  Nope, it’s not a rep…it is a surveyor, and […]

This is not a drill! It’s a plan and a CMS rule……what the CMS Emergency Preparation Rule means, and tips for compliance.

This is not a drill! It’s a plan and a CMS rule……what the CMS Emergency Preparation Rule means, and tips for compliance.

    As you may be aware, CMS added a new regulation for all Medicare suppliers including ASC’s, requiring very specific actions for Emergency Preparedness, known as the EP rule. The rule requires all of us to comply by November 2017.  At first, my thought […]

Sometimes we can be a little tone deaf…

Sometimes we can be a little tone deaf…

  Do you know how some days just take on a vibe of their own? Like the days when everyone is working together as a team, smiles are all around, the cases are all going great and the patients all happy and kind?  Or those […]

Six things I would love to tell my patients…..

Six things I would love to tell my patients…..

Interacting with patients and their families can be very rewarding. Most are kind, grateful for the care we provide, and responsive to our instructions. Effectively communicating with patients can sometimes be challenging, and patients may say and do things that add to these challenges. Here are six […]

The grass isn’t always greener…

The grass isn’t always greener…

When I was little, I lived in a small suburb in western New York with my mom, dad, and little brother.  We didn’t have much, but I didn’t really notice.  My dad had an adventurous spirit, which lead to weekend drives that led to places unknown, […]